Due to our growing business and the overwhelming demand for EyCatchers
and other products, Next Innovations, Ltd has determined that certain
procedures be instituted to clarify the order procedure.
1. Please double check all of your items are listed correctly, with item
numbers where necessary. Once your order has been submitted and printed,
we are unable to make late additions. This will allay any mistakes and
delayed shipments.
2. To expedite your order for same day shipment, please call or fax in
your order by 12:00 noon Central Standard Time.
3. If there’s a change in shipment address, or payment method, please
let us know before placing the order into the system.
4. We endeavor to maintain excellent stock levels to fill your orders,
and ship within 48 hrs. There may be an occasion where the stock levels
have been exhausted, resulting in missing products. To avoid any
confusion, Next Innovations, Ltd will no longer deal with back orders, please
reorder missing items
with your next order.
ORDERS
•
Minimum first time order is $300.00.
•
All items must be ordered according to the item number or UPC code and
minimum order quantities specified in the catalog, flyers or online
ordering system.
•
All purchase orders must be signed by an authorized buyer or owner.
•
All orders are subject to acceptance by Next Innovations, Ltd. in its
sole discretion.
PAYMENT TERMS /
LATE PAYMENT
•All opening orders must be pre-paid. We accept checks, Visa,
MasterCard, American Express or C.O.D Money Orders.
•
To obtain credit terms please contact Next Innovations, Ltd.
•
A $30 fee will apply to all stop payment checks or returned
nonsufficient funds (NSF).
•
Customer agrees that Next may impose an interest charge of the lower of
1.5% per month or the highest allowed under Minnesota law on all past
due amounts not paid when due.
Shipping
•
Special routing information must be specified at the time the order is
placed or Next Innovations, Ltd. will ship at its own discretion. For customers inside the
continental United States, we ship via UPS, SpeeDee and other LTL common
carriers. Customer will be responsible for all freight charges and shipping
charges FOB Walker, Minnesota.
Returns/Claims
Please note:
You must call customer service before any action or authorization can be
made.
•
All claims (e.g. short orders, damages in shipment, etc) must be made
within 5 business days of receipt of merchandise; otherwise Next
Innovations, Ltd may, at
its management’s discretion, deny the claim. Invoice number, date of order
and details must be included with claim.
•
All returns require authorization from Next Innovations, Ltd. Customer Service department
(not from your sales rep) and must have a detailed list of the product(s)
and the reason for the return.
•
Return Authorization numbers (RA#) issued by Next Innovations, Ltd. must be listed on all
documents and also be marked clearly on all cartons of any approved returns
for credit to your account.
•
Merchandise refused or returned that is non-defective is subject to a 25%
restocking fee plus shipping charges and will be billed to your customer
account.
•
Customer agrees to pay all shipping and COD charges on order that are
shipped but not accepted by the customer.
•
Except for products returned under a specific product warranty, Next
Innovations, Ltd. is not
obligated to give credit for merchandise returned or refused by the
customer. If Next Innovations, Ltd. does accept returned merchandise, it has the option of
crediting customer’s account the full payment received less a 25% restocking
fee, shipping charges, and a 3% handling fee for non-defective, resalable
products.
I agree that any dispute, controversy or claim arising
out of or relating to the business relationship with Next Innovations,
Ltd.
will be governed by and construed in accordance with the laws of the
State of Minnesota, without application of its conflict of law
provisions. In addition, I agree that the exclusive venue and
jurisdiction for any dispute arising under my business relationship with
Next Innovations, Ltd. shall be the court located in the
State of Minnesota venued in Cass County. Moreover, I hereby submit to personal jurisdiction
in the State Courts of Minnesota. Furthermore, I knowingly
and intentionally waive the right to a jury trial on any issue or
dispute that may arise between me and Next.
7981 Town Hall
Road NW, Post Office Box 999, Walker, MN 56484
